Dry Spell Degrades Phone Line Quality?

The recurring problem experienced by at least two of us on Horsham Lane reared its head again yesterday. All day my business ADSL connection was up and down like a yo-yo, accompanied by intermittent audible noise and interference on the phone line (crackling, buzzing and what sounded like occasional digital noises). There was no sign of BT Openreach works in the Lane, but plenty of signs of ground movement due to clay shrinkage following the recent dry spell. The favourite explanation from engineers working on past occurrences has been a bad connection due to old deteriorating joints in the aluminium/copper wires.

So my theory is that shrinking clay moves the poles and cables, thus putting slight pressure on the dodgy joints and causing an intermittent bad connection. There was some wind yesterday too, which will also move the overhead cables and poles of course. Past problems have also occurred during long wet spells, so my Internet connection really does seem to depend on the weather.

If anyone else has similar issues, or has any comments, please do post a comment here or contact me using the contact form.

Wishing you all fast downloads, David.

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2 Responses to Dry Spell Degrades Phone Line Quality?

  1. David Nye says:

    Today I have had no problem at all with the connection. We had rain overnight, so perhaps something moved back to make the connection good again!

  2. David Nye says:

    Andrew tells me that his connection dropped briefly, for the first time in over a month, at 9.53am on Tuesday. My problems started at 10:23 on Tuesday morning and continued until 17:37. I powered down the router overnight on Tuesday, so cannot be sure what happened then, but my connection has not dropped again since 08:20 Wednesday morning. With this additional information, it now seems more likely that the problem was caused by maintenance work at the Cranleigh exchange, or somewhere in between.

    I never reported my problem to my ISP (Zen) because on Tuesday their support lines were unusually busy. Andrew also sent me this link http://www.bbc.co.uk/news/technology-15154020 which probably explains the high call volume. However, the power failure in Birmingham apparently occurred after the Horsham Lane issue started, so cannot be the culprit there.

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