Which availability check should I use?

The BT Wholesale checker provides details of the services apparently available for your line from BT Wholesale via various service providers, including services expected soon. The FTTC section should give a speed estimate for most Ewhurst and Cranleigh telephone lines, possibly with an estimated RFS (Ready For Service) date (but this date is only updated quarterly, and connection speeds are subject to actual line quality). If your telephone number is not recognised, then use the address checker. The two links below appear to be alternative interfaces to the same tests; if one fails please try the other.

http://www.dslchecker.bt.com/adsl/adslchecker.welcome

https://www.btwholesale.com/includes/adsl/main.html

Many ISP web sites include their own availability checkers, although in most cases these will be less informative than the BT Wholesale check. Once FTTC services are available, the ISP checkers may be helpful, by showing which of their products is suitable for your line speed, e.g. the BT Retail checker.

If you are considering ordering a “fibre” broadband service please read our guide here.

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3 Responses to Which availability check should I use?

  1. Walter says:

    You might expect that the TalkTalk checker would offer services for everybody in Ewhurst as of the end of March. This is doubly misleading as it will offer services for central Ewhurst no matter which cabinet provides your service whether the new cabinet is installed or not. However to add to the confusion the checker won’t offer you a service if you are on one of the many poorly performing lines. There seems to be a commercial difficulty as I believe it rejects all lines whose speed estimate is less than 15,000 Kbps. To those unfortunates it does offer some warm words that TalkTalk are planning to provide services in the future. Whether these people wish to pay inflated prices for a sub-standard service is still open to question though.

    Kind regards,
    Walter

  2. Walter says:

    The BT availability checker remains an astonishingly flexible facility ! At another local village the entire area was declared ready for service (6 months late) over the Christmas period. First one and then a second cabinet then became unavailable !

    Looking at those two cabinets now their results are :-

    Your cabinet is planned to have WBC FTTC by 30th March 2012. Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 64.1Mbps and upstream line speed of 20Mbps.

    Your cabinet is planned to have WBC FTTC by 29th February 2012. Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 18.1Mbps and upstream line speed of 2.9Mbps.

    It does seem that you need to check continually up to the time that you have placed an order and have had it confirmed with a delivery date.

  3. Walter says:

    My last point is emphasised as about a week later the first line to be tested has changed to:-

    Your cabinet is planned to have WBC FTTC by 30th March 2012. Our test also indicates that your line currently supports a fibre technology with an estimated WBC FTTC Broadband where consumers have received downstream line speed of 40Mbps and upstream line speed of 10Mbps.

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