The heavy rain yesterday appears to have caused faults on at least three phone lines in Horsham Lane, and the temporary loss of associated broadband connections. Water was seen gushing from a BT manhole cover, and a BT van was spotted on Cranleigh Road, although we have not yet had any official response to the reported faults. Both my phone lines were dead for most of the afternoon, and Andrew suffered from severe crackling and poor broadband performance. I think that this is the first time both my lines have gone down together, except when the problem was a widespread one. As far as I know this fault is very local, and the two lines are with different service providers to minimise the risk of both failing. With mobile phone signal also very intermittent, I was completely cut off for a while and unable to work effectively for several hours. All services appear to be working again this morning, but broadband connections are still suffering and some crackling remains. From past experience, it seems most likely that the fault was caused by water ingress into our old aluminium cabling and leaky junction boxes. The only sensible solution at this stage will be to replace it with fibre. Until then we can expect the frequent faults to continue, and FTTC alone is not going to help this issue one little bit.