We hope that “fibre” broadband orders are now being accepted again for lines connected to cabinet 19 following a two month suspension. BT Openreach have not provided a full explanation, but we believe that cabinets 19 and 20 have been subject to frequent “WBC FTTC not available” blocks since December last year, because Openreach ignored the data we supplied and initially allowed for only 64 connections per cabinet. In spite of regular protests from Walter that this was woefully inadequate, the underground ducting and cabling installed appears not to have allowed for sufficient expansion, so further excavation and installation work has been required in both cases. This has led to the long delays and inconvenience to residents. Unfortunately the BT availability checker does not indicate the true situation, which has led to many complaints and much confusion, and some have apparently given up in disgust.
It is unclear how much capacity is now available in each cabinet, and there is also some controversy about whether the existing cabinets can eventually provide sufficient FTTC connections for anyone requiring one. Meanwhile there are still a significant number who cannot obtain a “fibre” broadband service at all, because they are too far from the cabinet. It appears that orders are now blocked on any cabinet if the estimated download speed for WBC FTTC is below 2 Mbps. A list of those numbers we know about in Ewhurst has been sent to BT Openreach, but with no response so far.